88 Vilcom Center Drive, Suite L110
Chapel Hill, NC 27514

Current Job Openings

Volunteer and Youth Programs Coordinator
Habitat for Humanity of Orange County

The Volunteer and Youth Programs Coordinator reports to the Partnership and Volunteer Manager, is a member of the Development team, and actively collaborates with Construction and Family Services. This is a full-time position, averaging 40 hours per week. The work week is typically Tuesday-Saturday, to accommodate Habitat's volunteer groups. Work outside normal business hours is expected.

Overview: In collaboration with the Partnership and Volunteer Manager, identify, coordinate, recruit, and steward volunteers to maximize Habitat's capacity to carry out its mission. Coordinate ongoing, dynamic youth and collegiate programs by engaging individuals and student groups in the mission of Habitat.

The responsibilities of the Volunteer and Youth Programs Coordinator include, but are not limited to:

Volunteer Coordination

  • Serve as the primary coordinator for all Habitat volunteers;
  • Provide welcoming, solution-oriented personal responses to individuals and groups with interest in becoming Habitat volunteers;
  • Collaborate with other Habitat staff to develop menu of volunteer opportunities in construction, non-construction, special events, and at the ReStore, with the goal of extending affiliate capacity;
  • Actively seek new volunteers with general and specialized skills to support the mission of Habitat and fulfill organizational needs;
  • Serve as primary liaison to Volunteer Coordinator at Habitat ReStore;
  • Manage volunteer pool to ensure adequate volunteers are available to serve in needed positions;
  • Conduct orientation, training, and when appropriate, supervise individual and partnership volunteers.

In collaboration with Partnership and Volunteer Manager, develop and implement partnership/volunteer hospitality and stewardship process, including:

  • Consistent presence on the construction site to greet and register construction and lunch volunteers, facilitate family/partner relations, and assist Construction staff as appropriate;
  • Prompt follow-up with volunteers to foster ongoing relationships;
  • Appropriate acknowledgement and recognition of volunteers and their contributions in multiple ways such as email, social media, appreciation events, etc.

Youth Programs Coordination

  • Identify and recruit motivated student members of various organizations and clubs, including but not limited to Youth United, UNC fraternity brothers, and UNC Habitat Campus Chapter;
  • Serve as the affiliate liaison for all youth and collegiate groups and programs;
  • Creatively engage new groups to expand ongoing programs;
  • Coordinate volunteer opportunities for various youth groups and programs;
  • Oversee strategy and success of fundraising events throughout the year;
  • Represent Habitat at meetings and events as needed;
  • Provide ongoing support to schools and teachers participating in service-learning or curriculum-based Habitat programs;
  • Look for opportunities to increase awareness of Habitat's programs within the various school systems.


  • Provide prompt follow-up to volunteers in order to foster positive ongoing relationships;
  • Coordinate organizational meetings and volunteer-centered communication processes;
  • Collaborate with Development team to renew and secure letters of intent and volunteer commitments from partnerships;
  • Ensure that youth volunteers working with the organization are in compliance with national and state labor laws;
  • Develop innovative strategies to ensure sustainability and long-term success within youth and collegiate partner groups.


  • Bachelor's degree from an accredited college or university and 1-2 years of relevant experience;
  • Advanced working knowledge of Windows and Microsoft Office;
  • Detail-oriented with strong planning skills;
  • Initiative and independence in carrying out responsibilities;
  • Excellent organizational skills with an ability to prioritize and manage multiple tasks and a variety of demands;
  • Strong self-motivation and the ability to work as a team member;
  • Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation, and positive reactions to change and conflict resolution;
  • Strong interest in working actively with volunteers to engage individuals and groups in meaningful service;
  • Excellent interpersonal, communication, and presentation skills, both written and oral, which transcend diverse audiences; also must be comfortable speaking in front of groups;
  • Problem-solving capabilities with a demonstrated dedication to the mission of Habitat.

Application Instructions
Please send a cover letter, resume, and salary requirements to Use subject line: Volunteer and Youth Programs Coordinator Position. Applications will be accepted through Friday, July 3, 2015.

Family Services Assistant
Habitat for Humanity of Orange County

Job Description: The Family Services Assistant, working under the supervision of the Family Services Director, will provide, refer, and research services and programs of Habitat homeowners to nurture and strengthen their relationship with Habitat. This is a 40-hour per week position and includes full benefits package.


The Family Services Assistant will:

  • Be committed to the Habitat philosophy.
  • Have demonstrated, excellent organizational and communications skills, both verbal and written.
  • Be able to work effectively and collaboratively with diverse groups of people, including churches, governmental agencies, and community groups.
  • Be highly motivated and able to work with minimum supervision.
  • Be able to work a flexible schedule that includes nights and weekends.
  • Have previous Family Services experience.
  • Be willing to speak publicly on behalf of the organization to various groups.
  • Have own vehicle and valid NC driver's license (travel within Orange County is required).
  • Be fluent in Spanish (preferred, but not required).
  • Be familiar with the local Orange County community (preferred).
  • Have confidence when speaking before a group.
  • Be willing to facilitate and mediate during meetings.


  • Serve as liaison/coordinator: Among Habitat, Habitat families, the communities in which Habitat homes are located, and faith congregations to implement short-term projects and community events. Work collaboratively with other community groups as deemed necessary to foster homeowner involvement.
  • Community gardens: Provide support through resource development, training, and coordination to volunteers and neighborhood residents in implementing successful community gardens in Fairview (Hillsborough), Phoenix Place (Chapel Hill), and Tinnin Woods (Efland).
  • Connect homeowners to community resources: Facilitate workshops and trainings such as financial planning, conflict resolution, and leadership training by working directly with the appropriate agencies and volunteers. Send out appropriate flyers.
  • NRI administrator: Administer homeowner satisfaction surveys within the Habitat neighborhoods. Provide surveyor training sessions to volunteers. Coordinate schedule for administering surveys.
  • Leadership/advocacy training: Work directly with Habitat families, A Brush with Kindness families, and volunteers to establish opportunities to speak on behalf of Habitat at government meetings. Assist with writing talking points. Rally families together to represent Habitat as a unit at government meetings.
  • Administer in-house programs:
    • Repair program: Process applications, review initial applications for repairs, follow up with applicants to obtain any missing information or documents, calculate total household income and area median income, determine eligibility, communicate this to Family Services Director and applicants, prepare promissory notes, schedule appointments, refer non-qualifying applicants to the appropriate referral programs, track denials, maintain files for all applicants, and monitor payments.
    • Warranty/homeowner concerns: Receive and log calls, complete concern forms, follow up with Construction Director.
    • A Brush with Kindness: Process applications, collect data, and distribute approval/denial letters.

Other duties:

  • Secure translators as needed.
  • Schedule and facilitate meetings and homeowner events.
  • Report/document progress.
  • Attend bi-weekly meetings.
  • Represent Habitat at meetings.
  • Attend appropriate trainings to further develop skills.
  • Continually review and refine Family Services processes with best practices.
  • Preparation and distribution of homeownership materials for orientations, trainings, and resource fairs.

Minimum education and experience requirements:

  • Bachelor's degree from an accredited college or university.
  • Previous experience in a nonprofit organization is highly desired.
  • Familiarity with nonprofit organizations and the mission of Habitat.
  • Excellent interpersonal, communication, and presentation skills, both written and oral, which transcend diverse audiences.
  • Valid driver's license and vehicle for transportation around Orange County.

Please send cover letter and resume to Use subject line: Family Services Assistant Position. Applications will be accepted through Monday, July 20, 2015.

Habitat for Humanity of Orange County is an equal opportunity employer and does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status, or any other status or characteristic protected by law.

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